A clear basis for working with us
These terms govern use of the website and quote requests, while approved contracts and quotations define each service.
Website Use
By using the website or submitting a form, you confirm that your information is accurate and that you use the services for lawful purposes.
Services and Quote Requests
Published information is general. Final pricing and schedules depend on cargo, destination, documents, and availability. A quote is binding only after written confirmation by both parties.
Customer Responsibility
The customer is responsible for accurate cargo descriptions, weight, value, documents, permits, and prior disclosure of restricted or dangerous goods.
Limitation of Liability
We exercise professional care, but schedules may be affected by weather, customs, carriers, or official decisions. Approved contracts and quotations define liability for each service.
Intellectual Property
Website text, design, logos, and media belong to Floral Stars and may not be reused commercially without written permission.
Privacy
Our Privacy Policy explains the data we collect, why we use it, and how long we retain it.
Read the Privacy PolicyContact
For questions about these terms, contact us by email or phone.